連絡先情報

Shop Name:
YMD MUSIC WEB SHOP

Business Name:
YMD Music LLC

Representative:
Yuto Yamada

Business Address:
#002, 13-14 Higashiyamacho, Itabashi-ku, Tokyo, 174-0073, Japan

Phone Number:
+81-3-4405-6322  
*Please note that we may not be available for calls in languages other than Japanese. For faster support, please contact us by email.*

Email Address:
info[at]ymdmusic.jp

Business Hours (Japan Time):
Monday–Friday: 10:00 – 18:00  
(Closed on weekends and national holidays)

Returns & Cancellations:
We accept cancellations and returns within 14 days from the date of delivery, in accordance with the EU Consumer Rights Directive.  
Please note that, as a general rule, we cannot accept cancellations or changes after an order has been confirmed.
In the event of a refund, the product price will be refunded by bank transfer to your specified account. Please note that bank transfer fees will be borne by the customer in the case of cancellations or changes, and will be borne by us in the case of damaged products, missing pages or misprints.
For refunds made by credit card, please contact your contracted card company for detailed information on the timing of the refund.

VAT Number:  
Not applicable

Additional Information:
For any questions or concerns, please feel free to contact us via email. We aim to respond within 2 business days.